Terms & Conditions
- Ordering
When ordering please include your telephone number so we can contact you about any issue that may arise regarding your order.
- Payment
We accept all major credit & debit cards and PayPal. We also accept bank transfers. Email us for bank transfer details.
- Pricing
All prices are shown in Euros and include VAT at the standard rate of 23%.
Prices shown on this website are subject to change and may not be correct at the time of purchase. Castlelack Canine Products reserves the right to change prices without notice.
- After Sales Service
During the guarantee period (12 months) you can rely on our repair service. Return the item with a brief description of what is wrong and include your invoice and contact details.
- Liability
Castlelack Canine Products accepts no liability for loss or damage to property and accepts no liability for economical loss resulting from products sold by us.
- Special Orders
Items that are special orders (products not regularly stock by CCPDOGS) must be paid for when ordering. Special order items have handling charges of 25% if they are returned.