Terms & Conditions
When ordering please include your telephone number so we can contact you about any issue that may arise regarding your order.
We accept all major credit & debit cards and PayPal. We also accept bank transfers. Email us for bank transfer details.
All prices are shown in Euros and include VAT at the standard rate of 23%.
Prices shown on this website are subject to change and may not be correct at the time of purchase. Castlelack Canine Products reserves the right to change prices without notice.
- After Sales Service
During the guarantee period (12 months) you can rely on our repair service. Return the item with a brief description of what is wrong and include your invoice and contact details.
Castlelack Canine Products accepts no liability for loss or damage to property and accepts no liability for economical loss resulting from products sold by us.
- Special Orders
Items that are special orders (products not regularly stock by CCPDOGS) must be paid for when ordering. Special order items have handling charges of 25% if they are returned.